Flight Services and Systems (FSS) strongly believes that our supervisors make the difference every day, especially when it comes to aviation security and safety. Below are supervisors who make the difference:
Operations Manager Alex Porraz
Having instructed his crew on the new cabin search testing program, Fresno Yosemite International Airport (FAT) Operations Manager Alex Porraz had two employees, Eric Alyward and Francisco Juarez, pass five consecutive cabin search tests. Their successful tests resulted in Eric and Francisco being presented WOW! Awards. According to Alex, daily communication and regularly testing agents is important for secure and safe operations.
Operations Manager Cynthia O'Brien
Ramp Agent Aaron Moore of Huntington Tri-State Airport (HTS) also passed five consecutive cabin search tests. After his initial training, Operations Manager Cynthia O'Brien ensure Aaron fully understood his responsibilities, what to look for, and what to do when he found a suspicious item. It's no surprise that with this positive reinforcement Aaron was able to accomplish this outstanding achievement.
Operations Manager Sarah Merrill
Under Operations Manager Sarah Merrill's guidance, Portland International Jetport (PWM) had three employees receive WOW! Awards in April. Two of them, Nathaniel Ohman and Ethan Ricard, received awards previously in March (read more by clicking here) for their observations. Also, newcomer Ian Cooke received his award the same day he received his SIDA badge. Because of Sarah's coaching and leadership, security and safety were at the top of these employees' minds.
Aviation security and safety are part of the pillars of the FSS difference. We are proud of our supervisors who set forth to be the example, to share knowledge, and help strengthen our security teams. The FSS Supervisors across our company clearly make the difference every day.