February's WOW! Award Winners

A WOW! Award is given to any FSS employee for their outstanding achievement in the following: Customer Service, Honesty, Integrity, and Good Will. Award submissions are performed by the General Manager and details of the act for which the award is being presented. Recipients of the WOW! Award receive a certificate, recognition on our social media, a spotlight in our bi-monthly Flight Plan newsletter, and a $25 gift card. WOW! Award winners for February are:

 

	Anthony Vazquez (JAX) Anthony is a ramp agent at our Jacksonville International Airport (JAX) location. He was awarded a WOW! Award for stopping a TSA agent during a Silver Airways flight. The TSA regularly tests our employees for aircraft safety and security purposes. Congratulations, Anthony!
	Kenneth Edwards (PBI) Kenneth is based out of our Palm Beach International Airport (PBI) location as a ramp agent. He also stopped a TSA agent and passed a security test performed by the TSA. This happened during a Bahamas Air flight. Kenneth was also recognized by PBI in December for winning the Airport Security Challenge. Congratulations, Kenneth!
	Julian Footman (SAT) Julian is from our San Antonio International Airport (SAT) location and works as a ramp agent. During a recent Frontier Airlines flight, Julian challenged two TSA agents and in doing so, passed their test. TSA congratulated Julian and informed General Manager Zach Jackson of the details. Congratulations, Julian!
	Richard Bernard (PBI) Richard works at our Palm Beach International Airport (PBI) locations as a ramp agent. He took it upon himself to ensure our supply carts were cleaned up and maintained for longevity and simplicity during inventory. General Manager Evian Medrano was so impressed with Richard that she awarded him a WOW! Award. Richard has also been named as the station’s trainer. Congratulations, Richard!