On December 9th, 2021, the Louis Armstrong New Orleans International Airport (MSY) team was excited to welcome back British Airways. Operations had ceased about two years ago due to the Covid-19 pandemic. They have recently restarted with three flights a day at MSY. Great job to our Louis Armstrong New Orleans International Airport team for successfully welcoming back British Airways!
FSS Announces Winners for the Days of Service Without Incident Contest
Flight Services & Systems held a safety contest from June 1st, 2021, to December 3rd, 2021. During this contest, we monitored each station to see who had the longest streak for days of service without incident, injury, or TSA failure. These service days included days where there was a flight (above or below wing), wheelchair service, security service, and any day where FSS provided a service to our airport/airline partners. Three stations are being recognized with a cash prize for their work.
We are proud to announce our 1st, 2nd, and 3rd place winners!
- 1st place winning $3000 is Fresno Yosemite International Airport (Rhett Williams, GM) with 185 days incident-free.
- 2nd place winning $2000 is Palm Beach International Airport (Tracy Doyle, GM) with 141 days incident-free.
- 3rd place winning $1000 is Seattle-Tacoma International Airport (Zach Cox, GM) with 138 days incident-free.
China Cargos at SEA
Our General Manager Zach Cox of Seattle-Tacoma International Airport received a call the other day from the China Cargos office in Los Angeles, California. The phone call was regarding an FAA audit on December 3rd, 2021, and one of our agents Lorenzo Lizama. China Cargos wanted to inform Zach that FSS passed everything they were looking for during the FAA audit. They also discussed how satisfied they were with the communication used regarding the WFS ground handling issue.
December's WOW! Award Winners
A Flight Services & Systems (FSS) employee receives a WOW! Award for their outstanding achievement in customer service, honesty, integrity, and goodwill. A General Manager or Operations Manager can nominate employees based on the actions they witness or when they’re notified by the TSA and/or another airport and airline management. Depending on their actions, recipients receive a certificate, recognition on social media, a spotlight in our bi-monthly Flight Plan newsletter, and/or a $25 Walmart gift card. Below are the WOW! Award winners for December!
Patrick King (BOS)
Patrick King of Boston Logan International Airport (BOS) was presented with a WOW! Award from general manager Olga Gudiel. Patrick has been showing outstanding customer service and was awarded for that. Keep up the great customer service Patrick King!
Tarik Ayyad (BOS)
Tarik Ayyad was presented with a WOW! Award from his general manager, Olga Gudiel. He is always showing compassion and professionalism when it comes to his work ethic. Tarik never complains and is always available when he is called upon. Congratulations, Tarik Ayyad!
Driss Jbliou (BOS)
Driss Jbliou was awarded a Wow! Award from his general manager, Olga Gudiel. Driss is an exemplary employee at Boston International Airport (BOS). His work ethic and constant attention to detail are both very much appreciated. Great job, Driss Jbliou!
Louis Richardson, Safae Lahrik & Joseph Desilus (BOS)
Louis Richardson (left), Safae Lahrik (middle), and Joseph Desilus (right) were all awarded with a WOW! Award from Olga Gudiel for their exceptional performances while working.
Louis Richardson- Supervisor
Safae Lahrik- Dispatcher
Joseph Desilus- Wheelchair Agent
Great work to our FSS team at Boston Logan International Airport!
Silver Airways at Columbia Metropolitan Airport (CAE)
FSS Milestone Anniversaries - December 2021
FSS would like to recognize and say "thank you" to our employees who have been with us throughout the years. Celebrating milestone anniversaries in December are:
15+ Years
- Gene Lloyd (CHS) - 15 years
5+ Years
- Sahle Namaga (BOS) - 9 years
- Abdelghani El Fannane (BOS) - 6 years
- Said Halhali (BOS) - 6 years
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Nick Poorbaugh - VP of Sales and Marketing Flight Services and Systems in Cleveland, Ohio recently added Nick Poorbaugh to its executi...
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Flight Service and Systems' Adan Isidro Ramos and his team, including superstars Maddie Lima and Kent Fils Aime with were met with multi...
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Jaqueline Gibson ORD Ramp Supervisor Flight Services & Systems (FSS), along with General Manager Jimmy Dillard, would like to make Jacqu...
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Flight Services & Systems (FSS) is thrilled to welcome British Airways to our Louis Armstrong New Orleans International Airport (MSY) ...
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Flight Services & Systems Wheelchair Agent, Spartak Male (pictured) has been selected as a recipient for the Boston Logan Internati...
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Flight Services & Systems (FSS) is excited to announce that Holly Egan will be taking over for George Nikolouzos as General Manager for ...
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The PWM Ticket Counter team during the JetBlue Airways startup on June 10th Our Portland International Jetport (PWM) station has been busy i...
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Flight Services & Systems would like to recognize Nelson Doubarere (left) and Taylor Samuels (right) for reporting suspicious behavi...
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Flight Services and Systems (FSS) takes aviation safety very seriously. In celebration of National Safety Month, we're sharing the "...
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CEO and President Robert A. Weitzel, Sr outside of the MSY GSE shop with VP of Operations and General Manager at BOS George Nikolouzos ...