Welcome Aboard, Ryan Horvath - FSS's New Communications Manager

Ryan Horvath - Communications Manager

Flight Services and Systems in Cleveland, Ohio would like to welcome Ryan Horvath to the team as its new Communications Manager.

Mr. Horvath comes to FSS from the kitchen cabinet industry where he worked as a graphic designer and marketing specialist.

He earned a bachelor’s degree in digital media design with a minor in marketing from Baldwin Wallace University. He was also a member of the Digital Marketing Clinic at Baldwin Wallace University.

He gives back to his community by participating in the annual Monster Mutt Dash that benefits a local animal shelter as well as regular donations to St. Jude Children’s Research Hospital.

Mr. Horvath’s experience in building successful social media marketing campaigns, as well as his eye for design and page layout, will assist the company with various marketing initiatives.

Flight Services & Systems, LLC is an aviation service company headquartered in Cleveland, Ohio, founded in 2000. We've continued to grow and expand throughout the years providing Ground Handling and Passenger Services to multiple airports and airlines throughout the US. FSS can service a range of aircrafts from smaller charter flights to larger wide bodies. They currently operate in 15 airports in 12 states, with approximately 1,500 employees serving over 80 airlines and airports. Find out more at fsspeople.com

Welcome Aboard, Nick Poorbaugh - FSS's New VP of Sales and Marketing

Nick Poorbaugh - VP of Sales and Marketing

Flight Services and Systems in Cleveland, Ohio recently added Nick Poorbaugh to its executive team as Vice President of Sales and Marketing.

Mr. Poorbaugh comes to FSS from a long and successful history in the publishing and contract security industries where he served in managerial roles in sales and marketing capacities.

He earned a bachelor’s degree in communications from the University of Toledo and is working toward an MBA at Kent State University.

He has been active in the community with multiple regional and local chambers of commerce, community organizations and the American Advertising Federation – Akron Chapter.

Mr. Poorbaugh will bring his experience as a leader to the sales department to help build a cohesive team across Flight Services and Systems locations nationwide with a focus on service, security, training and convenience. He will also assist the company as it looks to build its footprint in the industry through various new marketing initiatives.

Flight Services & Systems, LLC is an aviation service company headquartered in Cleveland, Ohio, founded in 2000. We've continued to grow and expand throughout the years providing Ground Handling and Passenger Services to multiple airports and airlines throughout the US. FSS can service a range of aircrafts from smaller charter flights to larger wide bodies. They currently operate in 15 airports in 12 states, with approximately 1,500 employees serving over 80 airlines and airports. Find out more at fsspeople.com

New Orleans (MSY) Flight Services & Systems Employees Report Suspicious Behavior

Flight Services & Systems would like to recognize Nelson Doubarere (left) and Taylor Samuels (right) for reporting suspicious behavior. During a British Airways flight operation on January 17^th, 2020 at Louis Armstrong New Orleans International Airport (MSY), Taylor noticed ground handlers from a neighboring airline near the baggage cart. While it is not unusual to have ground handlers near the gate during a British Airways flight, it was their location to the baggage cart that first tipped Taylor off. He witnessed them throw something into the baggage cart. Upon inspecting the baggage cart, Taylor notified Nelson of the incident. Nelson also inspected the baggage cart and notified AVCOM and FSS General Manager, Jennifer Ferstl, of the incident. The package ended up being of interest to law enforcement officers and they were called on the scene to remove the package. Flight Services & Systems would like to thank Nelson and Taylor for their efforts in aviation safety and security.

Boston (BOS) Flight Services & System Employees to be Honored at Massport Awards

Flight Services & Systems Wheelchair Agent, Spartak Male (pictured) has been selected as a recipient for the Boston Logan International Airport Logan Stars Award. The Massachusetts Port Authority established this program to recognize individual employees of our tenants and aviation business partners who have made a noteworthy contribution to the Logan Airport community as a whole. Male was nominated by Tom Clarkson of Flight Services & Systems for his outstanding efforts.

“As Director of Aviation for Massport, I want to personally thank you for your exceptional service which led to your selection, and for the work you do each day to make this airport the success it is today,” said Edward C. Freni – Director of Aviation at Massport. “Your dedication and exemplary efforts set a great example to all of the Logan Airport community. Congratulations again and thank you.”

Also being honored by Massport from Flight Services & Systems are Aircraft guard, York Attivor and Security Officers Mulubirhan Meles and Sahle Namaga for their work with Emerites airline.

WOW! Stars at PBI (Palm Beach International)

Flight Service and Systems' Adan Isidro Ramos and his team, including superstars Maddie Lima and Kent Fils Aime with were met with multiple operations, MX challenges, AC swap, gate changes, and a flight cancellation. They also added a Sun Country Charter as well. They managed to get everything out without a single airport delay. 

“I’m so incredibly proud of this team.” - Wendy Rodriguez PBI General Manager 

Thank you, Adan! Your hard work does not go unnoticed!

Rabia Benarbia promoted to Boston Station OPS Manager

Manager Spotlight

Rabia Benarbia has been promoted in Boston as the new Station OPS Manager for Flight Service & Systems. Rabia will be overseeing both Terminal C and Terminal E with the support from Tom Clarkson & Falasha Harrison, as well as the Terminal C leadership team.  Also Klenthie Alabaku will be supporting Rabia in Terminal E,  with the support of the Term E  leadership team.

General Managers from Across the Country Gathered at Corporate Office for Annual Meeting

Flight Services and Systems corporate office welcomed its general managers the week of January 6th for its annual meeting. The event featured special guest speaker Josh Goldwitz, Director of Customer Experience Service & Planning for jetBlue Airways.
Thank you Josh and to all who attended for the successful event.