September's Employee Announcements

Flight Services & Systems (FSS) is excited to welcome two General Manager back to their old stations and announce the promotions of two other employees.

Sherrie Erwin & Zach Hicks – Charleston International Airport

We’re welcoming Sherrie Erwin back to Charleston International Airport (CHS) as our General Manager. She is joined by newly promoted Operations Manage Zach Hicks.

Sherrie has been with FSS since May 2013 and started at CHS. She has also managed our teams at Indianapolis International Airport (IND) and Louis Armstrong New Orleans International Airport (MSY).

She proudly served in the U.S. Navy as a Quality Assurance and Safety Supervisor in the aviation sector. During her service, Sherrie obtained the right to bear three gold hash marks on her Star, three Navy Achievement Medals, and two Outstanding Sailor of the Quarter awards along with various overseas medals and Ad/Mat awards.

Zach Hicks is a promotion from within. He has been with FSS for several years and has shown the ability to lead and manage various teams. Zach will be assisting Sherrie in training compliance, management, and helping Silver Airways Supervisor Jennifer Gillentine with operations.

Welcome back, Sherrie, and congratulations, Zach!

Cervando Ramirez – Dallas-Fort Worth International Airport

We’re proud to announce Cervando Ramirez as the new General Manager at Dallas-Fort Worth International Airport (DFW). He is replacing Zach Jackson, who is remaining with FSS as the General Manager at San Antonio International Airport (SAT).

Cervando comes to FSS with over 10 years of aviation industry experience. He started his career at Southwest Airlines as a Ramp Supervisor. During that time, he managed over 500 employees and keep safety at the top of their minds. Cervando conducted daily safety and operational briefings. He also performed safety audits and coached employees when irregularities occurred.

Congratulations, Cervando!






Zach Jackson – San Antonio International Airport

Finally, we’re thrilled to welcome Zach Jackson back as our General Manager at San Antonio International Airport (SAT).

Zach has been with FSS since 2017 and recently served as General Manager at Dallas-Fort Worth International Airport (DFW). He started his career as a ramp agent and steadily worked his way up the ladder. Zach was hugely implemental in the Sun Country Airlines charters during the NCAA Women’s Basketball Tournament in March.

Welcome back, Zach!