Care + Compassion
When it comes to passengers requiring special assistance, Flight Services & Systems (FSS) provides a service that is caring and compassionate. Every FSS Mobility Assistance Agent receives customer service training and follows all ADA regulations.
Our revamped eStaff app allows our agents to be agile with
your passengers’ needs. It is completely interactive, provides up-to-the-minute
tracking, and has the ability for daily reports. Because eStaff documents each
push, FSS has never once received an ADA fine.
Along with our training and technology, our Mobility
Assistance Agents wear professional attire, representing you and your company.
Our wheelchairs are maintained daily and sanitized after each use by following
the COVID-19 protocols.
When it comes to mobility assistance, trust FSS!
For more information about our services, please contact Nick
Poorbaugh at npoorbaugh@fsspeople.com or call him at 216.217.2330.