A Flight Services & Systems (FSS) employee receives a WOW! Award for their outstanding achievement in customer service, honesty, integrity, and goodwill. A General Manager or Operations Manager can nominate employees based on the actions they witness or when they’re notified by the TSA and/or another airport and airline management. Depending on their actions, recipients receive a certificate, recognition on social media, a spotlight in our bi-monthly Flight Plan newsletter, and/or a $25 Walmart gift card. Below are the WOW! Award winners for December!
Patrick King (BOS)
Patrick King of Boston Logan International Airport (BOS) was presented with a WOW! Award from general manager Olga Gudiel. Patrick has been showing outstanding customer service and was awarded for that. Keep up the great customer service Patrick King!
Tarik Ayyad (BOS)
Tarik Ayyad was presented with a WOW! Award from his general manager, Olga Gudiel. He is always showing compassion and professionalism when it comes to his work ethic. Tarik never complains and is always available when he is called upon. Congratulations, Tarik Ayyad!
Driss Jbliou (BOS)
Driss Jbliou was awarded a Wow! Award from his general manager, Olga Gudiel. Driss is an exemplary employee at Boston International Airport (BOS). His work ethic and constant attention to detail are both very much appreciated. Great job, Driss Jbliou!
Louis Richardson, Safae Lahrik & Joseph Desilus (BOS)
Louis Richardson (left), Safae Lahrik (middle), and Joseph Desilus (right) were all awarded with a WOW! Award from Olga Gudiel for their exceptional performances while working.
Louis Richardson- Supervisor
Safae Lahrik- Dispatcher
Joseph Desilus- Wheelchair Agent
Great work to our FSS team at Boston Logan International Airport!
