October's Supervisor Spotlight

Flight Services & Systems (FSS) strongly believes that our supervisors make the difference every day, especially when it comes to aviation security and safety. Below are two supervisors from our Portland International Jetport (PWM) station who have made the difference:

David McMullen

During his 12 years as a Supervisor for FSS, David McMullen has been a leader for the Customer Service Agents at PWM. Along with their customer service training, David confirms that each agent completes their security and safety training. Thank you, David, for being the driving force at PWM!

Caitlin Clark

Overseeing our Southwest Airlines operations is Caitlin Clark another Customer Service Supervisor. She ensures that each Customer Service Agent is current on all their training which includes security and safety. She also meets with her team daily to discuss the latest security and safety information. Thank you, Caitlin, for the fantastic job you do!

Aviation security and safety are part of the pillars of the FSS difference. We are proud of our supervisors who set the example, share knowledge, and help strengthen our teams while keeping security and safety at the top of our employees’ minds. The FSS Supervisors across our company clearly make the difference every day.