In October, Monica Dillingham of Fresno Yosemite International Airport (FAT) and Bernice Jones of Chicago O’Hare International Airport (ORD) celebrated their 20th anniversary while David Irby of ORD celebrated his 19th anniversary.
Monica Dillingham
Originally with Globe Security, Monica came to the Flight
Services & Systems (FSS) family after FSS took over the account performing preboard
screening. According to General Manager Rhett Williams, Monica has been a staple
at FAT and an airport celebrity. General Manager Williams noted that he is
extremely lucky to have someone like Monica on his team.
Bernice Jones
Affectionately known as “Ms. B”, Bernice Jones has been with
FSS since our first day of operations at ORD serving British Airways. She,
along with Monica, is one of our longest-tenured employees. General Manager
Yumi Nang states that Bernice provides warm smiles (through her mask) to
boarding and departing passengers of Aer Lingus flights.
David Irby
David Irby is our ramp supervisor at ORD for the last 19
years. He works with our ramp agents to ensure each arriving or departing
flight goes as smoothly as possible. His positive “can-do” attitude has been a
welcoming sight at ORD especially during the COVID-19 pandemic.
From everyone at FSS, thank you for your service, Monica,
Ms. B, and David! We couldn’t do it without you!
