October's Employee Spotlights

The Dynamic Duo of Brandi and Zach at SEA

SEA General Manager Brandi Ellison and Operations Manager Zach Cox
SEA General Manager Brandi Ellison
and Operations Manager Zach Cox

General Manager Brandi Ellison and Operations Manager Zach Cox are being spotlighted for their hands-on approach at our Seattle-Tacoma International Airport (SEA) station. With their close to 20 years of combined experience, Brandi and Zach have had tremendous success since taking over at SEA. The dynamic duo meets weekly with the Port of Seattle on-site management as well as the FSS corporate management to address any concerns and find solutions.

Brandi started her aviation career as a flight attendant for United Airlines. She is currently enrolled at Embry Riddle Aeronautical University where she is studying Aviation Business Administration and Management. Brandi is expected to graduate in December with a GPA of 4.0 and a member of the Dean’s List.

Zach started his aviation career as a finance intern for Hawaiian Airlines. During his career, Zach has held several managerial positions with Island Airlines, Horizon Airlines, and JSX Airlines. He also has specialized experience in Customer Service Operations. Zach holds two master’s degrees in Marketing and Business Administration with an overall GPA of 3.75.

Nathan Som Receives Praise from FAT Passenger

FAT Mobility Assistance
Agent Nathan Som

Mobility Assistance Agent Nathan Som recently received some praise from a passenger at Fresno Yosemite International Airport (FAT). General Manager Rhett Williams passed along the kind words about Nathan and Rhett couldn’t be happier about Nathan’s performance.

"I recently injured my foot and made arrangements for wheelchair assistance for my recent trip. At FAT Nathan Som was assigned to assist me. This was my first experience with needing assistance. Nathan was very personable and outgoing. He asked questions and made me feel very comfortable and not like I was needy. He went above and beyond to make me feel comfortable…"

Denise P.
Fresno Yosemite International Airport Passenger

Special Thanks to Sonia Villatoro of BOS

BOS Dispatcher Sonia Villatoro
BOS Dispatcher Sonia Villatoro

Boston Logan International Airport General Manager Holly Egan along with Vice President of Operations George Nikolouzos wanted to spotlight Dispatcher Sonia Villatoro. Sonia recently celebrated her anniversary with Flight Services & Systems (FSS) and has been with us since 2003. During her time with FSS, Sonia has never been late or received a complaint against her. George and Holly have also heard and seen Sonia’s great repour with passengers. Thank you, Sonia, for setting the example! Here’s to many more years with FSS!