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| PWM Customer Service Representative Ann Doucette |
Portland International Jetport (PWM) Operations Manager June
Thompson wanted to spotlight Ann Doucette. Ann started with FSS in October 2019
as a customer service representative for Southwest. Her outgoing personality
and people-first mentality have helped her become an outstanding customer service
representative. However, that’s not the reason June wanted to spotlight Ann.
Ann stepped up to help her fellow employees during the
COVID-19 pandemic. One day each week, Ann cooks for the entire FSS staff at PWM.
She’s made everything from meatball subs, mini cheesecakes, cherry and apple
strudel, Mexican Shepard’s pie, to mac n’ cheese. This alone with an amazing
thing to see happening, but Ann takes it a step further. Ann makes sure there
is enough for the PWM team who have families to take home. This awesome act of
kindness, compassion, dedication, and caring is something that we would love to
recognize. Thank you, Ann!
